Frequently Asked Questions
Everything you need to know about your global beauty journey.
Are Nomad Cosmetics products cruelty-free and vegan?
Yes, we are 100% cruelty-free and PETA certified. All of our palettes and products are formulated without animal-derived ingredients, making our entire collection vegan-friendly.
How long does shipping take for international orders?
We ship worldwide! International orders typically arrive within 7-21 business days, depending on the destination country and local customs processing times.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of delivery for a full refund, minus shipping costs.
Are your eyeshadow palettes safe for sensitive eyes?
Our formulas are developed with high-quality pigments and are dermatologically tested. However, we recommend checking the full ingredient list on each product page if you have specific allergies or sensitivities.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.